Shopping & Delivery

Welcome to cleocart.com! We aim to provide you with a seamless and enjoyable shopping experience. Here’s everything you need to know about our shopping and delivery process.

1. Placing an Order

Browsing and Selecting Products: Browse our wide selection of products and add your desired items to your cart.
Creating an Account: While you can checkout as a guest, creating an account allows you to track your orders, save shipping addresses, and access exclusive deals.
Checkout: Review your cart and proceed to checkout. Enter your shipping and payment information to complete your purchase.

2. Payment Options

We accept the following payment methods:

Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
RazorPay
UPI, Wallets

3. Order Confirmation

After placing your order, you will receive a confirmation email with your order details. Please review this information carefully.

4. Shipping Options

We offer various shipping options to meet your needs:

Standard Shipping: Estimated delivery time is 5-7 business days.
Expedited Shipping: Estimated delivery time is 2-3 business days.
Overnight Shipping: Next business day delivery for orders placed before 2 PM EST.

5. Shipping Rates

Shipping rates are calculated based on the weight of your order, shipping method selected, and your delivery address. You can view the shipping cost during the checkout process before completing your purchase.

6. Order Processing

Processing Time: Orders are typically processed within 1-2 business days.
Tracking Your Order: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order on our Order Tracking page.

7. Delivery

Delivery Time: Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions and carrier delays.
Delivery Address: Ensure your delivery address is accurate and complete to avoid delays. We do not ship to P.O. boxes.
Receiving Your Order: If you are not available to receive your order, the carrier may leave a notice for redelivery or pick-up.

8. International Shipping

We currently offer international shipping to select countries. International shipping rates and delivery times vary based on the destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

9. Returns and Exchanges

For information on returns and exchanges, please visit our Return Policy page.

10. Contact Us

If you have any questions or need assistance with your order, please contact our customer service team at:

Email: cosmeticlegacy@gmail.com
Phone: +91-8282821109

Thank you for shopping with cleocart.com. We appreciate your business and strive to provide you with the best shopping experience possible.